IINGXAKI EZIQHELEKILEYO UQEQESHO LOQEQESHO:

I-1. Injongo yenjongo kukuhombisa

Ukuqala ngokusuka kwimo yenjongo, oko kukuthi, "ukuba nelitha ezantsi entliziyweni", ngokusebenzisa ixabiso lenjongo ", udanile ukuba acinge kwaye afune ukuba aguquke, anyanzelise ukucingisisa. "Ungayinto iphosakeleyo" yeyona ibaluleke kakhulu kunye nenye yeempawu ezibalulekileyo zenkokeli. Akufanele kuphela ukuba uthatha uxanduva kwiimpazamo zakhe, iimpazamo zakhe eziphantsi, kodwa neempazamo zeqela lakhe.

2. Kukwazi umthetho wokuphumelela, ngaba ungaqhubeka uphucula ingqondo yakho

Ukulawula abantu kuxhomekeke kwimithetho yophuhliso lwezinto nokuhlanganisa ngokupheleleyo inzondelelo yabasebenzi. Ukulungiselela umthetho wophuhliso lwezinto kuthetha ukuba uqeqesho lokufumana indlela esisiseko yokusombulula iingxaki. Kuphela kukuphuculwa okuqhubekayo kokuziqhelanisa, ukushwankathela okuqhubekayo kunye nokucingisisa, singawufumanisa umthetho wophuhliso lwezinto. Faka inkqubo ye-dai mingca ye-PDCA yePDCA ye-PDCA, yakha inkqubo yokulawula esemgangathweni, ishwankathela kwaye icingisise malunga nokuziqhelanisa, kwaye iphumelele iinjongo.

3. Uhlalutyo olunzulu lwabaphathi abakwishumi elinesihlanu ukwakha iqela elihlanganayo

Ukulandela injongo elungileyo yoqobo, sebenzisa kakuhle ukugxekwa kunye nokudumisa, kwaye ube yinkokeli yokuqeqesheka. Indlela yokuhlakulela abasebenzi ukuba "bangafuni, abangadibaniyo, bengazi, abangakwaziyo ukulungelelanisa" inkalipho, abanobuchule bokulungelelanisa "zinokufumana iindlela kunye neendlela eziza kufunyanwa. Create an organizational team with the guiding ideology of creating value for customers, unite the power of everyone, serve the interests of everyone, seek common ground and respect differences, maintain a smooth channel of communication, so that team members need the team, trust the team, understand the team, support the team and regurgitation-feeding team.